About Us
We are a company dedicated to the production of cosmetic and personal care products. This venture was born in the province of Napo, El Chaco canton, Sardinas parish. RUKUMAMA is a Kichwa word that means "Grandmother," a name that inspires us to use plants for our well-being.
RUKUMAMA was created in 2018 with the aim of providing a natural solution to various personal care issues. With a vision for the future, trust, and high expectations, we strive to reach our customers with unique and high-quality differentiated products to meet their needs. Our products are primarily characterized by the inclusion of natural extracts from well-known medicinal plants found in the Ecuadorian Amazon. These extracts are processed in an artisanal manner, minimizing the use of chemicals and taking care of the environment.
Our venture has allowed us to become recognized within the province of Napo, and our customers' trust is our best introduction. They have shown great results and satisfaction with the experience of using our product lines.
Our Vision
To be a leading company in the national market, providing excellent benefits to those who use our products, and achieving a growing presence beyond the borders of our country.
Our Mission
Our mission is to provide our customers with high-quality cosmetic products based on ancestral wisdom regarding the use of medicinal plant extracts. We aim to enhance personal care and promote the health of our consumers.
General Objectives
- Providing well-being, health, and beauty to people by making professional, high-quality natural cosmetic products accessible to them.
Specific Objectives
- Continuously improve our internal work processes to reduce waiting times and maximize efficiency.
- Maintain the products at the level that the customer needs at all times.
- Ensure the full and reliable utilization of our products.
- Prepare the products focusing on optimal quality and care for nature.
- Provide excellent customer service.
Values
Respect
To our customers, delivering a quality product and orders on time, as well as respect for our collaborators (workers) so that in this way suitable products are produced and to the liking of customers, as well as respect for the environment using products biodegradable and where possible recyclable plastic containers.
Transparency
In all our acts, starting from the elaboration to the collection of a fair price according to the quality of the product.
Excellence
Provide a quality and excellent service to conquer international markets and demanding customers.
Puntuality
Having the value of punctuality starting from the time of entry both from the owner of the company, following from the workers and being punctual even in the delivery of the products.
Responsibility
Be responsible with the environment, using biodegradable products and, where possible, containers made of recycled material or that can be recycled.
Trust
Having trust in collaborators will allow customers to trust the product and the company.
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